Customer Testimonials

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Google Jun 15, 2019
 
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Google Jun 10, 2019
 

My husband and I have bought two cars here and one sprinter van. We love the service department.

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Yelp May 22, 2019
 

Service Dept at Lyle Pearson Mercedes-Benz is THE BEST! We have an older Mercedes Benz and it recently had issues such that we had to have it towed into the Lyle Pearson service center for repairs.  Shortly thereafter our teenage daughter was driving it and right in the middle of a busy intersection, during rush hour traffic, it died.  How Service Manager Alan Eisenhauer handled the follow-up repairs was the type of customer service that literally compels one to share.  Lots of companies talk about providing exceptional customer service, but to find one that actually delivers on that promise is rare.  A big thank you to the Lyle Pearson service center!

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Google May 22, 2019
 

Lyle Pearson Mercedes-Benz Service Dept. is THE BEST!We have an older Mercedes Benz and it recently had issues such that we had to have it towed into the Lyle Pearson service center for repairs. Shortly thereafter our teenage daughter was driving it and right in the middle of a busy intersection, during rush hour traffic, it died. How Service Manager Alan Eisenhauer handled the follow-up repairs was the type of customer service that literally compels one to share. Lots of companies talk about providing exceptional customer service, but to find one that actually delivers on that promise is rare. A big thank you to the Lyle Pearson service center!

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Yelp May 18, 2019
 

We worked with Shaun Ferguson and he was so great to work with. No pressure and didn't feel like I was "being sold". I honestly felt that he wanted us to find the right car for our family.

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Google May 15, 2019
 
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Yelp May 13, 2019
 

While we didn't end up purchasing a car from this dealership, I want to recognize them for the excellent experience we had test-driving vehicles there.  Everyone we dealt with during several visits was extremely polite and professional.  It felt like a luxury car buying experience, as you would expect from Mercedes.  They didn't pepper us with questions or try any high pressure sales tactics.  They didn't make any assumptions about what we might want or what we could afford.  They only answered our questions and facilitated no-hassle test drives of several vehicles.  The Mercedes we were initially interested in ultimately was not the right choice for us this time around.  However, my positive assessment of the vehicles we looked at and the great customer service at this dealership, means I will likely be back in the future to buy a car.  If their service department is anything like their sales department, this is a all around great dealership.

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Google May 1, 2019
 

Exceptional service from the initial call to schedule appointment to the arrival to leave vehicle in the hands of the service department. Skylar thank you for amazing service you prioritized my need according to my daily activities. Phenomenal crew! Boise Mercedes Thank you for taking care of us!

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Google Apr 24, 2019
 

Kristi with Mercedes Benz services department is so outgoing, this was the very first time I have called about servicing my car, and she helped answer all my questions respectfully and happily. Thank you again kristi

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Google Apr 5, 2019
 

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